We offer free worldwide delivery on all orders.
|
Shipping Method |
Production Time |
Delivery |
| Free Delivery | 3-5 working days | 7-14 working days* |
| Insured Shipping & Handling** | 3-5 working days | 7-14 working days* |
| FedEx*** | 3-5 working days | 3-5 working days* |
| TNT*** | 3-5 working days | 5-9 working days* |
*The estimated delivery times are "estimates" based on recent delivery times and are not seen as a guaranteed delivery timeframe. We do our best to ensure that the shipping process is as smooth as possible, but in case of a late delivery, we can't issue refunds as third-party delays (like USPS or Canada Post) are unfortunately out of our control.
**Insured Shipping & Handling - We will cover all costs in case of lost or damaged packages. Non-refundable.
*** FedEx Express and TNT fees are non-refundable. Failed delivery due to wrong address requires respectively $14 USD and $ 7 USD re-shipping fee.
Production Time
Since all our products are customized on-demand and images drawn by real artists then please allow 3-5 business days for your order to be dispatched from our workshop.
Once your order is shipped you will receive an email with your personal tracking code. If you have not received it, or have another problem, contact us at support@theideapet.com
All our products are made and shipped from our workshop in Asia.